Business & Residential

Services in Savannah, GA

With the rapid growth of the Savannah area, Ratel is focused on providing quality phone systems and technology services to businesses and homes in Savannah, Pooler, Tybee, Garden City, Rincon, Richmond Hill and throughout the low country.

As a full-service communications technology firm, Ratel’s experienced team of professionals work regularly in all types of commercial settings, including vehicle dealerships, real estate offices, warehouses facilities, port offices, and traditional corporate office buildings.

Changes in the Savannah phone system marketplace mean it will be more important than ever to obtain reliable and affordable service installer and provider. With more than two decades serving clients in the coastal regions of Georgia, South Carolina and northern Florida, Ratel’s bring its expertise to residential phone systems, business and residential sound systems, surveillance and security systems and custom wiring.

If your existing system is giving you trouble, call us first!

Ratel can service all major phone system brands and provides free consultation to evaluate your business or residential communication needs. Ratel is also an authorized Panasonic retailer for premise and cloud hosted systems.

Whether you have a new business, are adding a location, or need an update to an existing telephone system, Ratel offers full-service communications technology to keep your business connected.

PBX

Phone Systems

A PBX (Private Branch Exchange) phone system provides dial tone to multiple phones in your office using fewer telephone lines. This “one-to-many” model – as opposed to having an individual service line, “one-to-one,” for each phone – works on the assumption that in any office, only a percentage of phones are used at any one time. Everyone shares service lines and there are fewer service lines than phone handsets. A PBX telephone system requires fewer phone service lines (channels, bandwidth) and that saves you money. The PBX telephone system manages the whole process.

VoIP

Phone Systems

Voice over IP (VoIP) is a digital phone system that leverages Internet-based communications. VoIP phone systems converge voice, data and networking. VoIP phone systems provide enhanced Computer Telephone Integration. With VoIP phone systems, employees can make and receive calls remotely over the Internet, giving them virtual office connectivity. VoIP phone systems merge phone communications with email, fax, web conferencing and video.

Multi-line

Phone Systems

Like many businesses, perhaps you started with a phone line or two, caller ID, call waiting and voicemail to answer your line when it is busy. Your needs have grown and you need increased capabilities. Multi-line phone systems contain the standard features you need to do well in today’s business climate, and typically add DID, night attendant, call transfer, call forwarding and the ability to add additional phone lines when you need them. There are three main types of multi-line phone systems: PBX business phone systems, Key business phone systems and KSU-less business phone systems.

Panasonic offers a variety of business phone systems that provide advanced, all-in-one solutions to help streamline your business communication needs. You will enjoy superb voice quality and a range of friendly features including Bluetooth-enabled wireless headset support, large alphanumeric keys, “easy navigation programmable keys” and double tilt LCD displays. Panasonic telephone systems are designed to be modular and expandable, assuring your business communication investments are protected well into the future.